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The Mattress Shoppe @ Dunk & Bright

Helpful Mattress Information

Adjustment Period

Normally it takes your body several weeks to get used to the feel and support of your new mattress set. It can take a while for the new materials and comfort layers to conform.

Body Impression

The padding and support layers of modern mattresses start to settle and conform immediately. The supportive ability of the comfort layers does not change as a result of this setting. Body impressions are a normal part of this settling and conforming process, and will reduce over time when the layers are given time to settle to their normal height. Body impressions up to 1 ?” are common with new mattresses.

Mattress Delivery/Moving

So that your mattress delivery will go as smoothly as possible, please take into account the doorways, staircase, clearance and size of your room. Our delivery team will appreciate you clearing a path for them. They are experienced and will delivery your mattress carefully and safely.

Factory Warranty

Your Serta factory warranty covers the following:

  1. Mattress wires that are loose, broken or protruding through the fabric

  2. Mattress body impressions greater than 1 ?”. This only applies where the mattress has been supported by a matching foundation and used with an appropriate frame and center support.

  3. Broken or loose foundation and wood frame elements

The Serta factory warranty does not cover the following items:

  1. Bedding height

  2. Comfort preference

  3. Mattress fabric

  4. Fabric stains or burns

  5. Body impressions less than 1 ?”

  6. Damage including bent perimeter due to bending/moving mattress after original delivery.

  7. Damage to mattress or foundation due to unusual activity or abuse

  8. Mattress abnormalities or damage due to inappropriate or non-matching foundation

  9. Sheet fit

Frame/Center Support

Always use a strong stable foundation frame. Queen and king beds require a strong frame with a rigid center support to comply with our warranty. Center supports for queen should have one leg, while the king should have two.

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Return Policy: In-stock furniture items and any Ashley products may be returned for a refund of the merchandise total within 30 days of delivery. Customer is responsible for any costs associated with shipping the item back to our distribution center. We will pick up merchandise that is located locally for a modest fee of $249. Return credits are issued within 24 hours once the item is received and inspected. Shipping and delivery charges are non-refundable. Items must be in new condition and in the original packaging to qualify for a refund (please do not modify product in any way.) If package arrives damaged, or with parts missing, please notify us within 24 hours. We are happy to send replacement parts as soon as possible. Made-to-order merchandise (items with custom fabrics, configurations, finishes, etc) may not be returned or cancelled. See Mattress Comfort Guarantee for separate mattress return policy. Easy return policy excludes clearance items.

****Text message opt-in: You will receive up to 6 text messages from Dunk and Bright per month. Message and Data rates may apply. Collected data is private and will not be sold or shared with any other third party.

*Coupons promotions and offers cannot be combined. 35% is compared to competitor pricing. SAVE coupons cannot be combined with promotional financing and exclude Ashley/Benchcraft Beautyrest, Serta Arctic, iComfort, and Clearance. No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. New Accounts as of 07/16/2024: Purchase APR 34.99%. Penalty APR 39.99%. Min Interest Charge $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Percentage savings on merchandise is always compared to similar goods found at competing retailers.

  • **Ashley/Benchcraft and clearance items excluded. The payments equal the amount financed (divided by the number of months in the promo period, rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Regular account terms apply to non-promo purchases. New Accounts as of 07/16/2024: Purchase APR 34.99%. Penalty APR 39.99%. Min Interest Charge $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval

*** No Interest and Special Financing offers are only for purchases made on your Wells Fargo credit card. Can't be combined with other offers or coupons. See store for details.. A Promo Fee does not apply to this offer. Interest will be charged on the promo purchase from the purchase date at a reduced 9.99% APR, and fixed monthly payments are required until paid in full. These payments are equal to 2.1242% of initial total promo purchase amount, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Regular account terms apply to non-promo purchases. New Accounts as of 07/16/2024: Purchase APR 34.99%. Penalty APR 39.99%. Min Interest Charge $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.

We reserve the right to discontinue or alter the terms of this offer any time. All offers valid through 4/7/2025. Layaway orders hold price for 6 months with 10% down. Quotes without payment communicate pricing at the time quote is created. Dunk & Bright finalizes pricing when payment is received. Pricing on quote orders may change. Next Day Delivery on Mattress applies to In-Stock Mattresses over $499 sold before 12pm.

Dunk & Bright Furniture features an excellent selection of furniture including sofas, sectionals, recliners, leather furniture, chairs, beds, dressers, nightstands, dining tables, dining chairs, kitchen storage, entertainment furniture, office furniture, mattresses, accessories and more. Dunk & Bright Furniture offers great quality furniture, at a low price to the Syracuse, North Syracuse, East Syracuse, Jamesville, Liverpool, Fairmount, Fulton, Oswego, Tully, Cortland, Ithaca, Oswego, Manlius, Baldwinsville, Auburn, Utica, Rochester, Victor, Greece, Henrietta, Skaneateles, Binghamton, Johnson City, Vestal, Watertown, Pulaski, New York area, Utica.
Information Accuracy - We have taken great care to provide you with information that is accurate and useful. Please notify us if you find an error and we will do our best to correct it. We ask that you contact us directly to confirm information about pricing, color, features, dimensions, availability and lead times.
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